Frequently Asked Questions

Yes. We provide chat & email support 24x7x365.

Yes, your hosting comes packed with the world's number one control panel, cPanel.

Yes you can upgrade at any time. If you are upgrading from Shared Hosting to Business Hosting we will need to migrate your account to a different server and will arrange a convenient time to do this for you with minimal downtime.

Accounts will be set up in less than 24 hours after payment. You should receive a welcome email with instructions on getting started within a few minutes after making your payment.

We offer extremely competitive pricing on domain names that is often much cheaper than at other registrars. You have the choice either you keep your current registrar or you transfer your domain name to us.

Yes, we provide a no quibble 30-day money back guarantee on any hosting fees. If you registered or transferred a domain name, these fees are non-refundable but you would be able to use your domain with any other provider. If you received a free domain with your plan, we will refund all your fees less our standard fee to register the domain that you received for free.

We accept only paypal.

No, root access is not available on any of our shared hosting plans.